What is electronic check
conversion? |
Electronic check conversion is
a process where your check is used as a source
of information - for the check number, your
account number, and the number that identifies
your financial institution. The information
is then used to make a one-time electronic
payment from your account - an electronic fund
transfer. The check itself is not the method
of payment. |
How will I know that
my check is being used for electronic check
conversion? |
When you provide your check,
you must be given notice that information from
your check will be used to make an electronic
payment from your account. The notice is required
by the federal law that applies to electronic
fund transfers, the Electronic Fund Transfer
Act and the Federal Reserve Board's Regulation
E. Notice may be provided in different ways.
For example, a merchant may post a sign at
the register or may give you a written notice
that you'll be asked to sign. |
What are some of the
differences between electronic check conversion
and using my check as payment? |
• |
Your electronic transaction
may be processed faster than a check. Be
sure you have enough money in your account
at the time you make the purchase. |
• |
You have different consumer
rights with an electronic check conversion
transaction than when you use your check
as payment. For example, with electronic
check conversion, you have the right to an
investigation by your financial institution
when an error occurs. |
What are my rights in
electronic check conversion transactions? |
• |
When you provide a check, you
have the right to a notice telling you that
information from the check will be used to
make an electronic payment from your account. |
• |
When you provide your check,
you have the right to a notice telling you
of any fee that the merchant will collect from
your account electronically if you do not have
enough money in your account to cover the transaction.
This fee is similar to a "bounced check" fee. |
• |
You have the right to receive
a receipt when you make a purchase at a store.
The receipt will contain information about
the transaction, including: |
|
•Date |
|
•Amount |
|
•Location |
|
•Name of Merchant |
• |
You have the right to have this
same information included as part of the regular
account statement from your financial institution. |
• |
You have the right to ask your
financial institution to investigate any electronic
fund transfers from your account that you believe
are unauthorized or incorrect. |
What should I do if I
have a problem with an electronic check conversion
transaction? |
Always review your regular account
statement from your financial institution.
You should immediately contact your financial
institution if you see a problem. Were you
charged the wrong amount? Were you charged
twice for the same transaction? You have only
60 days (from the date your statement was sent)
to tell the financial institution about the
problem. Depending on the circumstances, the
financial institution may take up to 45 days
from the time you notify it to complete its
investigation. |
With electronic check
conversion, may I use the same check more
than once? |
No. An electronic check conversion
transaction is a one-time electronic payment
from your account. If you were to use the same
check for more than one transaction and you
had a problem with one of the transactions,
your financial institution might have difficulty
investigating the problem because the same
check number would appear more than once on
your statement. |
Can electronic check
conversion occur if I mail a check to pay
a bill? |
Yes. For example, let's assume
that each time you get your insurance bill
there is a notice. It tells you that when you
mail a check, information from that check will
be used to make an electronic payment from
your account. If you then send a check, you
have agreed to electronic check conversion.
Unlike what happens when you make a purchase
at a store, however, you won't receive a receipt.
Your check won't be returned to you with your
account statement from your financial institution
because the transaction was processed as an
electronic fund transfer, not as a check transaction. |
As with electronic check conversions
in stores, be sure you have enough money in
your account when you mail your check, keep
records of your payments, and check your account
statements from your financial institution
to make sure the amounts charged are correct. |
What if I don't want
my check to be used for electronic check
conversion? |
If you don't want your check
to be used for electronic check conversion,
you may have to provide another form of payment
(for example, cash, debit card, or credit card). |